Shipping & Return Policies

 

Shipping

All orders are sent from our warehouse location in Denmark. 

For shipping rates please go to checkout and type in your address to see the price.

For international shipments outside the EU, buyer is responsible for any applicable import taxes and/or customs fees.

 

Returns

We offer a 30-day return policy on your order. If you wish to return one or more items please send us an email at info@rebelmoto.com for further instructions. Please write “Return” in the subject line.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Custom parts that are made to order cannot be returned.  

Any merchandise or parts which shows signs of use (wear, bugs, dirt, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.

Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.

Open box items for which the packaging has been destroyed are not returnable.

Buyer is responsible for all costs related to the return shipment.

International shipments returned from outside the EU, should be marked as a “Merchandise Return” with a carrier that does not levy brokerage fees. Customer is responsible for any applicable brokerage or customs charges.

Any items shipped COD or having additional brokerage fees that are charged to Rebelmoto upon delivery will be rejected.

Once your return is received and inspected by Rebelmoto (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.

In the unlikely event of a damaged or defective item, please contact info@rebelmoto.com with your order information, so we can help you resolve the problem as quickly as possible. Depending on the item, we might ask you to return the item to us. In this case we will arrange for return shipping.